Privacy Policy

1 Introduction

The Variety Store ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2 Information We Collect

We collect the following types of information:

Note: We do NOT store your full payment card details. All payment processing is handled securely by Squad, a PCI-DSS compliant payment gateway.

3 How We Use Your Information

We use your information for the following purposes:

• Process Orders: Fulfill your purchases and deliver products
• Communication: Send order confirmations, receipts, and updates
• Customer Support: Respond to inquiries and resolve issues
• Marketing: Send promotional offers (only with your consent)
• Improvement: Analyze trends to improve our services
• Security: Prevent fraud and protect our platform
• Legal Compliance: Meet regulatory requirements

4 Information Sharing

We do NOT sell your personal information. We may share data with:

• Squad: For secure payment processing
• Delivery Partners: To fulfill your orders (name, phone, address only)
• WhatsApp Business: For order communication (with your consent)
• Legal Authorities: When required by law
• Service Providers: Hosting, email services (under strict confidentiality)

5 Data Security

We implement industry-standard security measures:

• 🔐 SSL/TLS Encryption: All data transmitted over HTTPS
• 🔑 Password Hashing: Passwords stored using bcrypt (never in plain text)
• 🛡️ Secure Payments: PCI-DSS compliant via Squad
• 🚫 No Sensitive Storage: We never store CVV or full card numbers
• 📝 Audit Logs: All admin actions are logged
• 🔍 Regular Updates: Security patches applied promptly

However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your data.

6 Cookies

We use cookies to enhance your experience:

• Session Cookies: Maintain your shopping cart and login state
• Remember Me Cookies: Keep you logged in for 30 days (if opted in)
• Analytics Cookies: Help us understand site usage (optional)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

7 Data Retention

We retain your data for as long as necessary:

• Account Data: Until you delete your account
• Order Records: Minimum 6 years (for tax/legal compliance)
• Marketing Preferences: Until you unsubscribe
• Session Data: Deleted after inactivity

8 Your Rights

Under data protection laws, you have the right to:

• ✅ Access: Request a copy of your personal data
• ✅ Correction: Request correction of inaccurate data
• ✅ Deletion: Request deletion of your data ("right to be forgotten")
• ✅ Portability: Receive your data in a portable format
• ✅ Objection: Object to processing of your data
• ✅ Withdraw Consent: Unsubscribe from marketing at any time

To exercise any of these rights, contact us at zainabibrahimzannah@gmail.com.

9 Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately, and we will delete it.

10 Third-Party Links

Our website may contain links to third-party sites (e.g., Squad payment pages, WhatsApp). We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

11 Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new "Last Updated" date. We encourage you to review this policy regularly.

12 Contact Us

For privacy-related questions or requests:

• Email: zainabibrahimzannah@gmail.com
• WhatsApp: 2348147849367

We will respond to all privacy requests within 30 days.